Questions You Should Ask Your Home Care Professional - Maison Healthcare
doctor talking to senior woman

Questions You Should Ask Your Home Care Professional

As seniors progress through their golden years, their ability to take care of themselves and handle all of their essential daily living activities diminishes. Home care services allow seniors to age freely in their own homes while receiving the individualized care they need to remain safe, happy, and healthy. However, there are many home care providers out there and you don’t want to take any chances when it comes to the wellbeing of you or your loved ones. That’s why it’s important to ask the right questions when you are considering working with a home care service. Maison Healthcare offers compassionate, high-quality home care services in Naples. Our experienced team is made up of qualified professionals who have all of the training necessary to provide specialized care for seniors in the comfort of their homes. Read on to learn questions you should ask your home care professional, and contact us today to schedule an in-home evaluation!

Home Care Agency Qualifications


If you’re looking for home care services in Naples, the first thing you want to do is ensure the agencies you are considering have the necessary qualifications to provide quality care. According to the U.S. Census Bureau’s latest estimates, senior citizens make up 21% of Florida’s total population, which is the highest percentage of any state in the nation. This leaves the door open for unqualified, under-experienced, and even unlicensed “agencies” who want to cash in on the large number of seniors who need home care services. Here are some questions you can ask to ensure you’re speaking with a qualified home care agency:

question mark image Is your home care agency licensed by the state of Florida?

To legally operate in the state of Florida, home care agencies must receive licensure from the Florida AHCA Health Quality Assurance. Florida AHCA regulations ensure the agency is run by someone with appropriate health care experience, all staff are able to pass comprehensive criminal background checks, and more. Agencies are also required to reapply for licensure every two years.

question mark imageIs your agency certified by Medicare?

Home health agencies that are certified by Medicare have proven that they meet stringent federal requirements for health and safety. If you have a Medicare Advantage Plan or other Medicare health plan, you will likely have to work with an agency that contracts with Medicare.

question mark imageCan you provide me with references from medical professionals?

In order to provide quality home care services, agency employees must have contact with the physicians, hospital officials, and other medical professionals involved in their patient’s care. Any home care agency worth considering should have no problem providing you with these references.

nurse serving a senior man a meal at his house

Questions About Home Care Professionals


When it comes to finding quality home care in Naples, you’ll want to ensure an agency’s health care professionals are up to the task. There are some general things you will want to ask an agency about their caregivers, such as their prerequisites for employment, background check requirements, and any certifications that employees are required to hold in order to provide care. After that, the questions you ask will depend on the type of care that your loved one needs. Here are some good places to start:

question mark imageWhat type of caregivers can your agency provide?

While some seniors only need general help with their daily activities and companionship, other seniors require specialized care that must be administered by more qualified medical professionals. Home care in Naples is normally provided by standard caregivers, registered nurses (RNs), therapists, certified nursing assistants (CNAs), or home health aides (HHAs). You need to ensure you have access to the home care professionals that meet your needs.

question mark imageCan your home care professionals provide transportation services?

If you are seeking home care for a loved one, it’s likely that their ability to drive has diminished. It’s important that home care includes transportation services so seniors can get to doctor’s appointments and other events that are critical to their health and wellbeing.

question mark imageCan your caregivers assist with doctor’s appointments?

Transportation to doctor’s appointments is helpful, but getting assistance with the doctor’s appointments can make a world of difference for those in need of home care services. Find a caregiver who will attend doctor’s appointments with your loved one so they can consult with the doctor about proper care, keep track of new diagnoses and treatment plans, and keep you and your family informed of any developments.

senior couple looking over finances with a business person

Cost of Home Care Services


Home care can be expensive, so you should find out what parts of their services can be covered by your insurance or Medicare. It’s also wise to request a hard or electronic copy of the agency’s services and fees, including detailed breakdowns of all of the costs associated with home care. Requesting details about costs and payments in writing can save you some serious trouble if you run into surprise fees or other issues down the road. If you’re concerned about your ability to pay for home care in Naples, ask the agency if they offer any financial assistance.

nurse helping a senior woman eat her meal

Contact Us for Home Care in Naples


If you are looking for quality home care in Naples, look no further than Maison Healthcare. Our team of experienced caregivers can provide everything from companionships and skilled nursing services to medication management, Parkinson’s care, support for Alzheimer’s and dementia, and more. Get in touch with us today to schedule a free in-home evaluation!
Maison Healthcare is a trusted, local provider of home care services in Naples. Visit our website to learn more, and contact us today to speak with a friendly and knowledgeable member of our team!

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